customerservice

customerservice is an interdisciplinary new media artist whose work explores the intersections of technology, labor, and digital intimacy. Drawing from a background in both visual art and programming, customerservice creates installations, web-based projects, and interactive experiences that interrogate the subtle exchanges between users and automated systems. Their practice frequently centers on the aesthetics and language of online help desks, chatbots, and e-commerce platforms, reframing the banal elements of digital service into poignant reflections on care, alienation, and agency.

With a critical yet playful approach, customerservice has shown work in galleries, tech spaces, and experimental art festivals both nationally and online, collaborating with diverse teams and inviting audiences to question the human costs of convenience culture. Their ongoing series, “Please Hold,” uses AI-driven simulations and participatory performance to reveal the emotional and ethical dynamics behind seemingly neutral digital interfaces, establishing customerservice as a compelling voice in the evolving dialogue on art and technology.